WHAT’S UP?

WHAT’S UP?

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Universal Living

Universal Living

Universal Living

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Meet Our Inaugural ASPIRE Cohort

Growth doesn’t always begin with a new title. Sometimes, it begins by recognizing strong performance, investing in your people, and creating opportunities to build on what they already do well.

That’s the idea behind ASPIRE: Advancing Skills through Performance, Influence, Readiness & Excellence, our new professional development program designed to recognize employees who demonstrate strong performance, meaningful contributions, and a commitment to continued growth.

Our inaugural cohort includes five property managers who were thoughtfully selected and recommended by their regional property managers:

✨ Cheyenne Brown | The Villas at Island Road & Stafford Street Village
✨ Brandy Crawford | Universal at Mountainview
✨ Tatum Gouge | Universal at Mockingbird Lane
✨ Tara Marcum | Universal at Thompson Creek
✨ Semi Nobles | Universal at Boiling Springs

Through monthly development sessions, the cohort will strengthen skills in communication, decision-making, collaboration, and more while learning from one another and building on the strengths they already bring to their roles.

And this is just the beginning. Additional ASPIRE cohorts will be selected beginning in 2027 and beyond, expanding opportunities for team members across property operations.

Congratulations to our inaugural ASPIRE cohort! We’re proud to recognize your hard work and excited to support you as you continue to learn, grow, and make an impact. 👏
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We're wrapping up our Property Manager video series with one final spotlight: Cheyenne & Tatum! 🎉

Cheyenne became Property Manager at The Villas at Island Road and Stafford Street Village in 2024. When asked about her greatest accomplishment, her answer wasn't about numbers. It was about people. She shared that her biggest win has been being part of someone else's success story after her first Assistant Property Manager was promoted within their first year. Supporting and mentoring others is an important part of who we are, and we're proud of Cheyenne for investing in the people around her.

Tatum is one of our newest Property Managers at Universal at Mockingbird Lane and she has been making an impact from day one. She set a goal to get her community back on a waitlist, and she accomplished it. Congratulations, Tatum, on hitting the ground running!

Thank you for joining us throughout this series as we've introduced both experienced leaders and rising talent across our communities. Our Property Managers are the face of Universal Living, and their dedication makes a difference every day for the residents who call our communities home. 💙
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Progress is happening at Universal at Beaver Creek in Powell, TN!

The clubhouse foundation is officially underway. While the concrete slab hasn't been poured just yet, a lot of important work has already taken place behind the scenes, including:

✅ Excavation and grading
✅ Stem wall construction
✅ Compacted stone base
✅ Vapor barrier installation
✅ Plumbing rough-ins

Every step brings us closer to completing a clubhouse our future residents will enjoy.

Ready to call Universal at Beaver Creek home? Visit www.universalatbeavercreek.com to explore our floor plans and learn more about the community!
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There's nothing better than a food truck day at a Universal Living community! 🚚✨

We love partnering with local food trucks to bring convenient, delicious dining options right to our residents while supporting small businesses in the communities we serve.

Featured trucks:
Vintage Fizz TN at The Villas at Island Road
Sweet Touch at Universal at Boiling Springs
Golden Sips at Pickens Bridge Village
El Mr. Taco Mexican Grill at The Villas at Lavinder Lane
Delish Foodtruck NC at The Villas at Avery Creek
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Big congratulations

Big congratulations to Laiken Morrow on her promotion to Property Manager at The Villas at Kyker Ferry! 🎉

Laiken joined Universal Living in 2025 as an Assistant Property Manager at Universal at Thompson Creek and quickly discovered she wanted to build a long-term career with our team. Through her dedication and commitment to learning, she's earned this exciting new opportunity.

Here's what Laiken had to say about her promotion:

"I feel excited! I'm a little nervous stepping into a new role, but I'm ready for it. I think it's going to be a great opportunity, and I'm looking forward to learning and settling in."

We're so proud of you, Laiken, and can't wait to watch you thrive in your new position.

Help us congratulate her in the comments! 👏💙
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Built to Last: Celebrating 15 Years of Excellence with Katie Sheets 💙

Some people spend their careers chasing the next opportunity. Others spend their careers creating opportunities for those around them.

For the past 15 years, Katie Sheets has done exactly that.

Since joining Universal Development & Construction in 2011, Katie has grown alongside Universal Living, taking on new challenges, helping shape our training program, mentoring teammates, and leading with excellence every step of the way.

One of her favorite parts of the journey has been watching others succeed.

"There's nothing quite like seeing that 'lightbulb moment' when something clicks, and a teammate gains the confidence to apply what they've learned."

Katie's dedication to developing people and embracing change has helped shape not only our company, but the experience of countless residents and team members along the way.

Congratulations on 15 incredible years, Katie! We can't wait to see what the future holds.

#UniversalLiving #CompanyCulture #Leadership #EmployeeRecognition #WorkAnniversary
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🐾 It's time to meet our Universal Pets of the Month!

These adorable companions bring so much joy, laughter, and personality to our communities, and we love celebrating them each month. Help us congratulate this month's furry stars by showing them some love in the comments! ❤️🐶🐱

The Villas at River Bend
The Villas at Avery Creek
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⚾ Swinging for Excellence! ⚾

There was something special about seeing more than 100 Universal Living team members from across three states gathered together in one room.

From maintenance technicians to property managers, senior leadership and more, this year's Annual All Teams Meeting brought every part of our property portfolio together for one shared purpose: strengthening the teamwork that makes our communities successful.

The day was packed with baseball-themed fun, engaging presentations, exciting company updates from President, CEO, and Founder Shane Abraham, and plenty of opportunities to connect with teammates from across our organization.

A huge thank you to:
Zillow Rentals for sponsoring our concession stand
🏟️ Summit Leadership for hosting us
🧢 Mail Works, Inc. for printing several fun items
When we're all on the same team, everyone wins. ❤️

#UniversalLiving #SwingForExcellence #Teamwork #EmployeeEngagement #PropertyManagement #CompanyCulture #Leadership #TogetherWeWin
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